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Pixwel keeps you posted on activity that matters to you — orders moving through their stages, embargoes lifting, and new assets being uploaded — both inside the app and by email.

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In-app notifications

Click the bell icon above your user profile to open the Notifications panel. Notifications are organized into tabs:
  • Orders — updates on your work requests.
  • Embargoes — when an embargoed file’s restriction changes.
  • General — other updates, such as asset uploads.
Within a tab you can search for a specific notification, tick Unread Only to filter to what you haven’t seen, and use Mark all as Read to clear them.
The in-app Notifications panel with Orders, Embargoes, and General tabs

The Notifications panel — Orders, Embargoes, and General tabs, with search, Unread Only, and Mark all as Read.

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Email notifications

Email notifications tell you by email whenever a project or work order is updated, or a share is received.
1

Open Preferences

Click your user profile at the bottom-left, then the settings gear (⚙️) to open Preferences.
2

Go to Notifications

Open the Notifications tab and tick Email Notifications.
3

Set frequency

Choose how often you want emails from the dropdown.
4

Save

Click Save Preferences.
The user profile popover with the settings gear

Open your user profile at the bottom-left, then the settings gear to reach Preferences.

The Email Notifications checkbox on the Preferences Notifications tab

In Preferences, open the Notifications tab and tick Email Notifications.

Per-type email frequency dropdowns on the Notifications preferences tab

Set how often each kind of email arrives — Immediate, Hourly, Daily, Weekly, or Off.

To stop receiving emails, untick Email Notifications and save again.